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The art of selling
The retail industry is booming along with Singapore’s economy, so now is a good time to learn the science and art of selling!By John YipFacebook LikeGoogle Plus Oneread more
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Editor's Blog: Formula One driving away shoppers
Retailers of shopping malls in the Marina Bay area have reported a 30-70% drop in sales. While traffic conditions in the area have improved since the chaos and congestion of Tuesday, retailers have...
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Customers: the troublesome five
Marshall Field, founder of the Chicago-based Marshall Field and Company department store chain, once quipped: “Right or wrong, the customer is always right.”By Eileen LeeLike it or not, dealing with...
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New scheme to save jobs and raise standards in service industry
Good news for those in the service industry.The government has launched a $100 million programme to raise service standards in the retail, healthcare, F&B and hospitality sectors. Companies can now...
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While You Were Out Partying...
Here are some headlines you may have missed over the weekend:Doctor Shortage With Singapore’s growing population, more health care practitioners are needed to oversee the health of Singaporeans. In...
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4 Types of Customers Retail Assistants Love to Hate
“Right or wrong, the customer is always right.”Like it or not, dealing with challenging customers is part and parcel of any frontline job in the retail industry. Being in such a customer-centric role...
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